This draft notice describes information you may provide or generate when using Fu-Lu. The current details about service providers, retention and privacy requests are still being confirmed; the sections below explain what is and is not known.
Makati is the owner-approved business location, not a complete registered office or address for service of legal documents. A full registered address has not been supplied for publication.
Business registration identifiers are not published at the owner’s request. This omission does not mean the business is unregistered.
The owner confirms that Fu-Lu is a registered payment gateway business in the Philippines. Its BSP application for its payment gateway activities is under review, not an issued licence, approval, or endorsement.
What information may we collect?
Depending on the feature you use, information may include account and profile details; KYA information you provide for verification; transaction and account-activity information; and details you submit through forms. The Contact Us form requests your name, email address, mobile number, subject and message. Newsletter signup requests your name and email address. We use these details to provide requested features, handle verification, respond to messages and manage newsletter subscriptions.
Payment and account records
The app keeps account and transaction records to support its features and show account activity. The owner has not confirmed whether full card or bank-payment credentials are received or retained by Fu-Lu or by each payment provider. This notice therefore does not promise that such details are never stored. Review any notice shown in a specific payment flow. Do not send full card details, passwords or PINs through a contact message.
When may information be shared?
Banks may receive KYA information for KYA checks. The complete current list of technical and payment service providers, and the information each receives, has not been confirmed. Some forms can load Google reCAPTCHA when enabled; its deployment and data handling have not been confirmed for every setup. The site also contains push, realtime and external payment integrations whose active status and data transfers have not been confirmed. This is not an exhaustive provider list.
Age eligibility
Fu-Lu says its website, products and services are for people aged 18 and older.
How long is information kept?
The owner has not confirmed how long account, KYA, transaction, contact or newsletter information is retained, whether KYA retention differs after approval, or what is deleted when an account closes. This draft does not promise a retention period or deletion upon account closure.
Privacy questions and requests
For a privacy question or to submit a request, first read this notice, then contact support@fulu.services or use the Contact Us page and identify the message as a privacy matter. The owner has not confirmed which specific requests, such as access, correction or deletion, can be fulfilled or how long a response takes. No request outcome or response time is promised here.
Changes to this policy
If we change this policy, the updated version will be posted on this page with a new date at the top.